NIGERIA: FCCPC Denies Ban on Airtime Borrowing, Blames Operators for Service Disruptions

By Ameenat Hamzat, Lagos, Nigeria

The Federal Competition and Consumer Protection Commission (FCCPC) has dismissed claims that it banned airtime borrowing and data advance services in Nigeria, describing the reports as false and misleading.

The Commission said no directive was issued to stop consumers from accessing such telecom value-added services.

This was contained in a statement released by the Commission following widespread reports and viral social media posts suggesting a shutdown of the services.

“The Commission has not prohibited airtime borrowing or data advance services, and no directive was issued preventing consumers from accessing lawful telecom value-added services,” the statement said.

The FCCPC explained that its intervention in the sector was driven by consumer complaints over opaque charges, unexplained deductions, and poor disclosure practices among service providers.

According to the Commission, the introduction of the DEON Consumer Lending Regulations in July 2025 was aimed at promoting transparency, accountability, and fair competition in the market.

“The primary aim is to promote a fairer and more transparent system by mandating proper registration, responsible lending conduct, and clear disclosure of fees and terms,” it added.

The Commission noted that some telecom operators failed to comply with the regulations despite being given an initial 90-day window, which was later extended to January 5, 2026.

It said the continued non-compliance by affected operators led to operational adjustments, which should not be mistaken for regulatory action.

“Any temporary suspension or operational change introduced by service providers should be understood as a business or compliance decision, not a ban imposed by the FCCPC,” the statement said.

The Commission further alleged that some vested interests were behind the spread of misinformation to undermine regulatory efforts.

It urged Nigerians to disregard false claims and rely on verified information regarding the operations of telecom

services in the country.