By Smile Hamilton, Malawi
Renowned Ugandan marketer and researcher, Nazala Mwaura believes Malawian businesses can achieve remarkable success by leveraging Artificial Intelligence (AI).
Mwaura, Chief Growth Officer at Ipsos Sub-Saharan Africa, emphasised that Malawi’s 25% online population provides a solid foundation for AI adoption.
Speaking at the ongoing Marketers’ Conference in Mangochi, Mwaura highlighted AI’s transformative potential in enhancing customer service through effective communication and tailored solutions.
“Collect data and select suitable AI tools. Begin your AI journey now, preparing for the inevitable transformation of the business landscape,” Mwaura advised.
By embracing AI, Malawian businesses can significantly enhance customer engagement, streamline operations, and boost competitiveness.
Mwaura’s expertise underscores the importance of AI in driving business growth and innovation in Malawi.
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